It is very frustrating when you buy something and need some help, little or no help or assistance is available from the website of the manufacturer. And as internetsales grow, I often buy stuff from other countries, so forget about service.

Fixya was invented because of this.

Like any other consumer out there, FixYa's founders had a hard time finding relevant and updated support information for their printer or digital camera, and therefore decided to create this site.(Fixya:About Us)

Fixya says that their knowledgebase is superior because it's based upon user's experience rather than manufacturers FAQ's. And they could well be correct there. I hope they are,, but I wonder if they will ever charge money for their service, as they might grow very big.....